Shipping / Returns

Shipping

The cost of shipping is included in the price of your order. All orders are shipped via Canada Post (Expedited Parcel or Standard Mail)

Within Canada:  3-7 business days 

International: 2-3 weeks

 

Order processing

You will receive an email confirmation when your payment has been made, and another email when your order has been dispatched.

Most items are made to order. Please allow 3-5 business days for your order to be processed and shipped. 

  

Returns

All sales are final. In case of a damaged product please contact us at shop.betinoassa@gmail.com or the email form (in the CONTACT section) so we can arrange a replacement. Damage incurred by postal services will not be refunded. Customers are responsible for covering the shipping cost when returning a damaged item.